Customer Support

We hope that things will always go smoothly and that you will get years of pleasure and use from your products (most people do). However, if you are having problems with a product, or suspect it may be faulty, contact us by phone or email.

MSL PRO Main office Tel: 0207 118  0133 
Email: support@mslpro.co.uk

If you prefer you can also get support via the various manufacturers support and forum pages too,

Our approved service centre in the UK for MarkBass, DV Mark, and Studiologic is Real Electronics based in Sheffield. You can contact them directly for warranty repairs, there is a validation process linked to the RMA (returns auth – see below for link). Please don’t just send something without warning or completing the registration – delivery could be refused. For service and repair issues on other brands contact MSL directly – and we will handle that for you directly.

Real Electronics is a repair and service centre, if you have any tech questions or queries about your product please contact MSL first, and we will be happy to help.

Real Electronics

You will need to complete this form before returning items for service and repair to Real Electronics